What is the purpose of the 911 Communications Center Evacuation Plan?

• A. To outline procedures for evacuating the communications center during a crisis.
• B. To evacuate field units after a high-priority incident.
• C. To relocate dispatch functions to the public safety building.
• D. To train staff on CPR procedures.

Answer: (A)

The key idea is that this plan is about getting the 911 communications center safely out of the building during a crisis. It lays out who triggers the evacuation, what steps staff take to exit, where they should go after leaving, how people are accounted for, and how operations are maintained if the primary site is unusable. That focus on moving people out of the center during an incident is what makes it the right choice.

Why the other ideas don’t fit: evacuating field units is a task for field operations, not the communications center’s own internal evacuation procedures. Relocating dispatch functions to another building is about continuing operations at an alternate site, which is a continuity plan rather than the building evacuation plan. CPR training is a medical preparedness item, not part of evacuating the facility.